AI Voice Reception Built for Pubs, Hotels & Restaurants
When your dining floor is packed and the phone rings, your team shouldn't have to abandon seated guests to answer questions. Nexis AI Receptionist handles calls effortlessly, capturing booking details, dietary notes, and function leads 24/7.
During peak dinner service, front-of-house teams are often too busy attending seated guests to pick up the phone. Nexis AI answers every incoming call that routes to it, capturing booking requests and dietary notes so no enquiry goes unanswered.
Tailored Venue Deployments
Serving Every Style of Hospitality Business
Configured specifically to match your venue's tone, atmosphere, and service style.
Bistros & Restaurants
Handles party sizes, sitting preferences, kitchen closing times, dietary allergies, and special anniversary requests. Relieves waitstaff from taking calls at the pass.
Pubs, Bars & Breweries
Answers recurring inquiries regarding live sports broadcasts, trivia nights, live band schedules, courtesy buses, craft beer on tap, and beer garden availability.
Hotels & Multi-Venue Groups
Centrally routes callers to the correct property or department (accommodation, dining, private functions, wellness). Consistent brand representation across your portfolio.
Key Workflows
What Nexis AI Receptionist Does for Hospitality
Approved answers, structured data collection, and prompt escalation.
Booking & Enquiry Capture
Captures date, time window, guest count, highchairs, and special requests for your reservation team's review and confirmation.
Dietary & Menu Inquiries
Provides clear, approved answers about gluten-free, vegan, nut-free, or halal options straight from your verified kitchen guidelines.
Private Functions & Groups
Screens high-value inquiries for birthday parties, weddings, corporate functions, and room hire, generating immediate notifications to your events manager.
Venue Logistics & Parking
Provides directions, closest parking structures, dress codes, accessibility ramps, and age-restriction policies instantly.
Instant Missed-Call SMS
If a caller hangs up before finishing, an automated polite text message is sent within seconds offering assistance.
Manager Escalation Line
Live call transfer to on-duty supervisors for emergency supplier deliveries, VIP patrons, or urgent supplier notices.
Experience the Hospitality Voice Demo
Call our live simulation or test the browser audio player to hear how natural, helpful, and efficient Nexis AI sounds when taking a hospitality enquiry.