Responsible AI Standards

AI Disclosure & Acceptable Use Policy

Last updated: October 2026 • Website: www.nexisgrowth.com.au

Responsible AI Commitment: Nexis Growth enforces strict anti-hallucination boundaries and requires transparent disclosure to callers that they are interacting with automated software.

1. Transparent Caller Disclosure

Nexis AI Receptionist is configured to disclose its automated nature to callers upon answering or upon direct inquiry. Businesses using Nexis Growth agree not to intentionally disguise or misrepresent the system as a human employee where legal or ethical disclosure is required.

2. Prohibited Uses

Nexis AI software and telephony infrastructure may NOT be used for:

High-frequency cold telemarketing or unsolicited robocalling;
Impersonation of emergency services, healthcare professionals, or legal counsel;
Generating fraudulent or deceptive claims, pricing, or financial advice;
Harassing, threatening, or discriminatory communications;
Processing unauthorized cardholder financial data in violation of PCI-DSS standards.

3. Hallucination Safeguards & Client Oversight

Nexis AI is restricted to authorized knowledge documents provided by the subscribing business. Clients must periodically review their operational guidelines, pricing sheets, and escalation rules to ensure ongoing accuracy.