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Automation Platform + Managed Marketing

AI Automation, CRM & Managed Digital Marketing in One System

From our conversational Nexis AI Receptionist and instant missed-call text-backs to managed SEO, Google Ads and reputation management — one connected system, configured to your industry and managed for you.

Nexis AI Voice Receptionist

Natural, conversational phone handling for inbound customer calls.

Nexis AI answers inbound telephone calls with warm, ultra-low-latency voice conversation. It operates 24/7/365, adhering strictly to your verified knowledge base, business hours, and operational policies.

Key Operational Capabilities:

Answers recurring customer questions (hours, location, policies, menus, services)
Gathers booking and reservation inquiry parameters for staff confirmation
Triages caller intent and transfers priority callers to duty staff
Transcribes every conversation and logs audio recordings for quality audits
Operates under zero hold times regardless of call volume peaks
Configuration ArchitectureConfigurable Setup
1. Knowledge Ingestion

Your FAQs, operating hours, services & escalation paths are mapped into strict guardrails.

2. Telephony or Web Activation

Forward your existing phone line or embed our responsive script on your web properties.

3. Real-Time Routing

Instant SMS dispatch to customers, audio recordings saved, and CRM entries synced.

Designed to answer only from your approved facts.

Intelligent Website Chat & Widget

Engage visitors the second they land on your digital storefront.

Convert website visitors into captured leads before they bounce. Nexis AI Chat answers questions about your offerings, captures contact info, and routes requests directly to your sales or reservation desk.

Key Operational Capabilities:

Lightweight, mobile-responsive chat widget themed to your brand
Captures visitor names, verified mobile numbers, and service requirements
Dispatches automated SMS confirmation to the user upon submission
Prevents hallucination by referencing only approved facts and FAQs
Integrates with existing CRM or webhook endpoints
Configuration ArchitectureConfigurable Setup
1. Knowledge Ingestion

Your FAQs, operating hours, services & escalation paths are mapped into strict guardrails.

2. Telephony or Web Activation

Forward your existing phone line or embed our responsive script on your web properties.

3. Real-Time Routing

Instant SMS dispatch to customers, audio recordings saved, and CRM entries synced.

Designed to answer only from your approved facts.

Missed-Call Workflows & Text-Back

Instantly re-engage callers when lines are busy or unanswered.

When an incoming call cannot be completed or is dropped by the caller, Nexis Growth automatically fires an intelligent text-back inquiry within seconds, opening a friendly two-way SMS conversation.

Key Operational Capabilities:

Prompt automated SMS reply to missed phone numbers
Prompts the caller to share their inquiry, booking request, or question
Captures critical details while the customer is still actively looking
Helps recover leads that would otherwise be lost to competitors
Maintains complete caller history in a unified thread
Configuration ArchitectureConfigurable Setup
1. Knowledge Ingestion

Your FAQs, operating hours, services & escalation paths are mapped into strict guardrails.

2. Telephony or Web Activation

Forward your existing phone line or embed our responsive script on your web properties.

3. Real-Time Routing

Instant SMS dispatch to customers, audio recordings saved, and CRM entries synced.

Designed to answer only from your approved facts.

Lead Qualification & Centralized CRM

Turn unstructured calls and inquiries into organized, actionable opportunities.

No more lost sticky notes or scattered emails. Every caller and lead is qualified with standardized questions and stored in a clean, searchable pipeline.

Key Operational Capabilities:

Automatic lead scoring based on urgency, timeline, and budget
Clean deduplication and contact profile creation
Custom fields tailored to your industry (e.g. party size, dietary, property type)
Direct export and sync to major CRM systems or Google Sheets
Real-time team push notifications via SMS, email, or Slack
Configuration ArchitectureConfigurable Setup
1. Knowledge Ingestion

Your FAQs, operating hours, services & escalation paths are mapped into strict guardrails.

2. Telephony or Web Activation

Forward your existing phone line or embed our responsive script on your web properties.

3. Real-Time Routing

Instant SMS dispatch to customers, audio recordings saved, and CRM entries synced.

Designed to answer only from your approved facts.

Appointment & Booking Inquiries

Streamline customer scheduling requests without double-bookings.

Nexis AI captures all requisite booking parameters—requested date, preferred time window, headcount, and specific requirements—and routes them cleanly to your scheduling staff or connected calendar.

Key Operational Capabilities:

Verifies caller date preferences within your defined opening times
Captures dietary requirements, event types, or vehicle details
Sends calendar booking links via SMS for self-scheduling when configured
Avoids unauthorized calendar overwrites through explicit approval gates
Sends reminder texts to reduce customer no-show rates
Configuration ArchitectureConfigurable Setup
1. Knowledge Ingestion

Your FAQs, operating hours, services & escalation paths are mapped into strict guardrails.

2. Telephony or Web Activation

Forward your existing phone line or embed our responsive script on your web properties.

3. Real-Time Routing

Instant SMS dispatch to customers, audio recordings saved, and CRM entries synced.

Designed to answer only from your approved facts.

End-to-End Business Automations

Eliminate repetitive manual administration across your operations.

Connect customer touchpoints to automated back-office workflows. Trigger internal notifications, follow-up messages, post-visit review requests, and daily operational digests effortlessly.

Key Operational Capabilities:

Post-service automated review request messages to happy customers
Daily morning digest emails to management summarizing overnight inquiries
Multi-step customer follow-ups on pending quotes or booking requests
Automated alerts when urgent or high-value inquiries arrive
Custom webhook connectivity to your existing toolstack
Configuration ArchitectureConfigurable Setup
1. Knowledge Ingestion

Your FAQs, operating hours, services & escalation paths are mapped into strict guardrails.

2. Telephony or Web Activation

Forward your existing phone line or embed our responsive script on your web properties.

3. Real-Time Routing

Instant SMS dispatch to customers, audio recordings saved, and CRM entries synced.

Designed to answer only from your approved facts.

Managed Digital Marketing — Scale & Enterprise

Software Access Plus Real, Human-Delivered Marketing

On Scale and Enterprise, our team doesn't just configure software — we plan, run and report on the actual marketing work. Every service below is delivered by people, to agreed monthly deliverables. Advertising spend is always separate from Nexis Growth management fees, and we never promise first-page rankings, guaranteed leads or guaranteed revenue. Explore the full Managed Digital Marketing page →

Search Engine Optimisation

SEO foundations, technical SEO review, keyword & competitor research, on-page improvements (agreed scope), Google Business Profile optimisation where applicable, and monthly SEO monitoring and reporting.

Technical & on-page SEO review
Keyword & competitor research
Google Business Profile optimisation
Monthly SEO monitoring & reporting

Google Ads Management

Campaign setup and ongoing management of Google Ads, with conversion tracking and campaign reporting where supported. Campaign budgets and ad spend are quoted separately.

Google Ads campaign setup & management
Conversion tracking & reporting
Landing page & funnel optimisation
Agreed monthly deliverables

Meta Ads — Facebook & Instagram

Managed Facebook and Instagram advertising campaigns, audience targeting, creative coordination and reporting where supported. Ad spend is separate from management fees.

Meta Ads campaign setup & management
Audience targeting & creative coordination
Conversion tracking & reporting
Monthly strategy review

Landing Pages & Conversion Funnels

Landing page and lead funnel optimisation tied to your campaigns and AI-captured enquiries, with review and reputation management workflows to grow your public standing.

Landing page & funnel optimisation
Lead nurturing automations
Review & reputation management
Conversion tracking across funnels

Email & SMS Marketing Automation

Marketing email campaign planning plus email and SMS automations that follow up with opted-in customers, route enquiries to the right team, and keep your pipeline warm.

Email campaign planning
SMS & email automation
Lead routing & reminders
Opt-in compliant follow-ups

E-commerce & Shopify Growth

For eligible stores, Shopify conversion and product-page recommendations, post-purchase communication automation and abandoned-cart recovery where a supported integration permits it. Shopify subscriptions and app fees are separate.

Shopify conversion recommendations
Post-purchase automation
Abandoned-cart recovery (where supported)
Order & customer CRM workflows

What's software, what's automated, what we do: Starter & Growth give you configured software and automation our team sets up and manages. Scale & Enterprise add real, human-delivered marketing — performed by our team to agreed monthly deliverables. We never describe a service as "managed" unless the subscription includes genuine human delivery.

Ready to explore solutions configured for your industry?

See how Nexis Growth is configured for hospitality, trades, professional services, health, retail, automotive and more — then choose automation or automation plus managed marketing.