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API or Custom SetupE-commerce

Connect Shopify with Nexis Growth

Bring store, customer and order data into your automation.

What this integration does

Shopify is an optional integration for eligible e-commerce businesses on Growth and above. Where a supported Shopify App / API connection is configured, we can connect customer and order data, follow up with opted-in customers, automate post-purchase communication, and recover eligible abandoned carts. We do not claim complete two-way product, inventory, order or customer synchronisation unless the integration is implemented and tested.

Who it's useful for

Eligible Shopify merchants wanting customer and order data inside Nexis Growth.

Problems it can help solve

  • No follow-up on store customers
  • Abandoned carts left unrecovered
  • Order and CRM data disconnected

Verified supported workflows

  • Customer and order data into CRM where supported
  • Post-purchase follow-up automation
  • Eligible abandoned-cart recovery where a supported integration permits
  • Enquiry routing to the right team

Workflows are subject to the configured connector, permissions and your subscription. We confirm the supported actions before go-live.

Connection method

Shopify App / API with approved scopes, configured during onboarding.

Requirements & permissions

  • Active Shopify store
  • Approved API/App scopes
  • Customer opt-in for marketing follow-up

Known limitations

  • We do not claim full two-way product, inventory, order or customer sync unless implemented and tested
  • Checkout and payment authorisation remain in Shopify
  • Shopify subscriptions and app fees are separate unless explicitly included

Additional subscriptions & usage charges

Shopify subscription and app fees are billed by Shopify and are separate from Nexis Growth fees unless explicitly included.

Setup process

  1. 1Confirm your Shopify plan and store access
  2. 2We connect via the Shopify App / API with approved scopes
  3. 3Map customer, order and automation fields
  4. 4Test follow-up and abandoned-cart workflows in a sandbox
  5. 5Go live with monitoring

Shopify across Nexis Growth plans

Starter

$297/mo
— Not on this plan

Core CRM, forms, calendars and basic automation. External integrations are available only where supported and included in the configured plan.

Growth

$597/mo
Included where supported

Advanced automation, AI capabilities and selected supported integrations — including eligible Shopify workflows.

Scale

$1,497/mo
Included where supported

Growth features plus the contracted digital marketing services and approved marketing integrations (Google Ads, Meta Ads, SEO).

Enterprise

from $2,000/mo
Included where supported

Tailored integrations, advanced workflows and managed marketing, subject to technical feasibility and signed scope.

Other e-commerce integrations